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Virtual Assistants - What are the Benefits for you?
Staying professional and accessing reliable administrative support, see how Lyn Prowse-Bishop explores this issue in her article titled Virtual Assistants - What are the Benefits for YOU?

Click here to read the full article

VA's in the Retail Industry - Inside Retailing Online
With the introduction of the Internet and the decline of the small corner store, the retailer risks a lack of business if all possible avenues to keep costs down and customer interest high are not considered. By Eunice C. Wingrove

Click here to read the full article

Tasks vary not only from client to client but from task to task and as a result we can only provide you with hourly rates that reflect those jobs that are specific and that can be classified into a particular area.

For this reason we are able to provide you with a quotation, giving the amount to which the job will be valued (based on an hourly rate), time frame for completion and lastly the cost of any addition items that may be required, for example burning to CD etc.

On accepting the quotation, you will be provided with a Job Request Agreement outlining the project/task specifically and Terms & Conditions, this will then need to be signed by you showing acceptance of the quoted price

Please be aware that quoting for transcription work is very difficult due to the fact that we have not heard the recording, but generally 1 recorded hour equates to 3-6 transcription hours.

Discounts are available for regular clients and for clients who would like to book our time for a prearranged number of hours each week or month.

Community groups, schoosl, kindergartens, play groups and non profit organizations may be eligible for discounted rates on some of our services.

Typing/Word processing from $35.00 per hour

Tape transcription from $40.00 per hour

Virtual office administration from $35.00 per hour

Scanning from $35.00 per hour

Document formatting from $35.00 per hour

Proofreading from $40.00 per hour

Web design from $50.00 per hour

General office support from $35.00 per hour

Internet Research from $35.00 per hour

Your Business Assistant is not required to be registered for GST therefore no GST is charged on invoices.

Our standard rates are inclusive of some services such as general computer related tasks, black & white printing and emailing. You are welcome to supply your own labels, letterhead or other stationary if you wish.

Expenses such as phone calls on behalf of the client, postage, courier, colour printing and facsimile are charged separately and will be itemised on accounts.

Urgent requests and after hours work attract a surcharge.

Transcription rates start at $40.00 per audio hour. This is for clear quality, with little or no background noise and up to two speakers. For audio files where there are more than two speakers or sound quality is poor (tape noise, echo, lots of background noise - talking, loud air conditioning etc) the rate is $50.00 per audio hour. Your Business Assistant will assess the quality of the audio and provide a quote prior to work commencing. We charge a flat rate so that you know exactly what you are paying upfront. We strive for 24 hour turnaround but during peak times this may be negotiated with you.

If you would like to discuss the pricing of one of our services, please contact us to discuss your individual requirements.

Deposits may be required, depending on the complexity or extent of the tasks.

We accept the following payment methods:

  • Cash
  • Cheque or Money Order
  • Direct Deposit
  • PayPal

Payment terms

Unless alternative arrangements have been made:

  • Local clients - payment is due on delivery for fees totalling $99.00 or less
  • For all other clients - a deposit is required, with the balance due on completion
  • Distant clients - a deposit of 25% of the quoted total is required in advance; the balance will be due on receipt of invoice on completion
  • Accepted methods of payment: business, personal and bank cheques (returned cheques will be charged for), money orders PayPal or bank transfer
  • Overdue accounts may be subject to a $27.50 charge.

Web Design Terms and Conditions


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